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	Comments on: The Human Touch: Why Some Aspects of Customer Service Should Never Be Automated in E-Commerce	</title>
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		By: Roy Marks		</title>
		<link>https://www.theliongroup.net/the-human-touch-why-some-aspects-of-customer-service-should-never-be-automated-in-e-commerce/#comment-104</link>

		<dc:creator><![CDATA[Roy Marks]]></dc:creator>
		<pubDate>Tue, 19 Mar 2024 11:03:23 +0000</pubDate>
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					<description><![CDATA[This is a topic that is close to my heart... Cheers! Where are your contact details though?]]></description>
			<content:encoded><![CDATA[<p>This is a topic that is close to my heart&#8230; Cheers! Where are your contact details though?</p>
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